Privacy Policy

Effective .

Matrix Data Technology is a Sacramento, California, infrastructure and technology services provider. This policy explains how we handle personal information collected through this website, direct inquiries, and appointment or payment interactions. It does not govern information that we process on a client's behalf under a separate service agreement.

Information We Collect

We collect only the information reasonably necessary to operate our website, respond to inquiries, and provide requested services.

Information you provide

If you contact us by email, phone, or social media, request services, or arrange an appointment or payment, we may receive:

  • contact information, such as your name, email address, phone number, company, and mailing or billing address;
  • communications and information you choose to include in your request; and
  • service, appointment, invoice, and transaction records.

Please do not send sensitive personal information unless it is necessary for the service you are requesting and we have agreed on an appropriate way to receive it.

Information collected automatically

When you visit this website, our web server and security provider may process standard request information, including your IP address, browser and device type, requested page, referring page, date and time, and information used to detect malicious or automated traffic.

How We Use Information

We use personal information to:

  • respond to questions and service requests;
  • schedule and provide services;
  • prepare invoices and process transactions;
  • operate, secure, troubleshoot, and maintain our website and systems;
  • keep appropriate business, tax, and service records; and
  • comply with law and protect our rights, clients, systems, and users.

We do not use personal information for marketing unless you ask to receive marketing communications or otherwise consent.

Cookies and Local Storage

Matrix Data Technology does not set cookies during ordinary browsing. We do not use analytics cookies, advertising cookies, tracking pixels, session replay, or behavioral profiling.

If you select a light or dark theme, your browser stores that preference locally as mdt-theme. The preference remains on your device and is not transmitted to us.

We use Cloudflare to deliver and protect this website. Cloudflare may set strictly necessary cookies when needed to manage traffic, apply rate limits, or respond to suspected malicious activity. Learn more in Cloudflare's cookie documentation.

Service Providers and Disclosures

We may disclose limited personal information to service providers that help us operate our business, but only for the relevant service or another lawful purpose.

  • Cloudflare provides content delivery and website security services and may process network and request data. See Cloudflare's Privacy Policy.
  • Square provides appointment, invoice, and payment services. When you use Square, it collects and processes information under its own Privacy Notice. We may receive contact, appointment, invoice, and transaction details, but we do not receive or store your full payment card number.
  • Professional advisers and authorities may receive information when reasonably necessary for legal, accounting, security, insurance, or compliance purposes, or when required by law.

If Matrix Data Technology is involved in a merger, acquisition, financing, reorganization, or sale of business assets, relevant information may be disclosed as part of that transaction, subject to appropriate confidentiality and legal requirements.

No Sale, Advertising, or Cross-Site Tracking

We do not sell personal information. We do not share personal information for cross‑context behavioral advertising, and we do not allow advertising networks to track visitors across other websites through this site.

Retention

We retain personal information only as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and tax records, resolving disputes, enforcing agreements, protecting our systems, and complying with legal obligations. Retention periods vary according to the type of information, its sensitivity, the reason we collected it, and applicable requirements. When information is no longer needed, we delete it, anonymize it, or securely isolate it from further use.

Your Privacy Rights and Choices

Depending on where you live and whether an applicable privacy law covers Matrix Data Technology, you may have rights to request access to, correction of, or deletion of your personal information; to receive information about how it is used or disclosed; or to appeal the denial of a request. Applicable law may provide additional rights.

To make a request, use the information on our Contact page. We may ask for information reasonably necessary to verify your identity and authority to make the request. We will not discriminate against you for exercising an applicable privacy right.

Do Not Track and Global Privacy Control

Because this website does not track visitors across third‑party websites or sell or share personal information for targeted advertising, browser Do Not Track and Global Privacy Control signals do not change how this website operates.

Children's Privacy

This website and our services are intended for businesses and adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and delete it when required.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect the information we receive. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Other Websites and Services

This website links to services operated by other organizations, including Square and X. Those services control their own privacy practices. We encourage you to review their policies before providing personal information.

Changes to This Policy

We may update this policy as our practices or legal obligations change. We will post the revised policy on this page and update the effective date. If a change materially affects how we handle information already collected, we will provide additional notice when reasonably appropriate.

Contact Us

For privacy questions or requests, email [email protected], call (916) 538-0259, or use the information on our Contact page.